We provide specialist managed services consultancy. We work with you, your stakeholders and your internal IT resources to provide modern reliable services.
Managed Services can be whittled down to three bite sized categories. Each of those categories contains a complex wealth of options, services and technologies. You will be familiar with many of them and PlexMoss will help you to understand where each fits with your business, just like a good car mechanic will help you when your track rod end is worn.
This is sub world that keeps your world turning. From supplying your broadband and telephony to keeping your systems secure through regular updates and maintenance. Helpdesk services and common change requests are all part of Service Delivery. Our geek squad will take the pain out of your problems. Find out more
Projects happen when you need something. They can be small such as a new PC, server or printer. They can be large, multi-site international deployments, cloud migrations or access control and telephony. They can also be one off or regular events, a flower show, a concert, or a product launch. This is the world where ITIL, Prince2, Agile, Lean and many more methodologies take over. Find out more.
Who are your stakeholders? Do they know that their business has the right policies and procedures in place? Service Reviews are ongoing processes that consider all your IT Services, how they are performing and most importantly feeds back potential improvements/new requirements. Process management, risk management, compliance management are some of the important structures that make sure your systems don’t grind to a halt in your busiest month of the year. Find out more.